Company and Platform
ToursOnTheWeb is a global web portal for Travelers and Tour Operators that features escorted Group Tours and Customisable Individual Tours, Adventures, Safaris, Bicycle and Walking Tours, Sailing Tours and River Cruises. This portal is operated by ToursOnTheWeb Pte Ltd, a privately owned company registered 2014 in Singapore.
ToursOnTheWeb is an easy-to-use, fast and secure platform in multiple languages. We provide all web visitors with an abundance of information regarding operators, tours and departures worldwide based on a) country of departure b) country of destination and c) preferred travel language. Web visitors can easily search, compare, download and share all products in their own language and currency.
ToursOnTheWeb Pte Ltd is NOT an (online) travel agent, but a software company specialised in travel. Our platform provides all information about tours, cruises and activities, for example itinerary, highlights, personal requirements, ship, accommodations, seasons, dates, prices and supplements. This enables a fair and honest comparison with other, similar tours from different operators.
ToursOnTheWeb Pte Ltd, Tour Operators and Advertisers are legally completely independent entities and are not involved in each other's business or operations. We cannot and will not represent each other’s business legally under any circumstances.
Tour Operators and Listings
We work with national and international Tour Operators who organise and run escorted and individual tours, cruises and activities. Tour Operators may be members of booking guarantee funds that provide coverage in case of booking changes, cancellations, company closure or bad practice. ToursOnTheWeb mentions memberships and alliances of the tour operator as credentials of the organisation. This data is obtained from public domain or provided by the Tour Operator, but may not be current or completely accurate.
The Tour Operator will list his tours and cruises on our platform. We have no influence or control over the tour, cruise or service provided by the tour operator. We expect that you will be satisfied with the operator's services, but refer to tour operator if any complaints would arise. ToursOnTheWeb is never responsible for any tour, cruise or other service listed or mentioned on its portals.
We do our utmost to keep the tour information and all details reliable, complete and up-to-date, for example by daily or regular uploads from the Tour Operator’s or Content Provider's website. Unfortunately we cannot guarantee that the information on our platform is either 100% correct, or exactly the same as the information that the Tour Operator works with, 365 days per year, 24 hours per day. Some differences may exist. The tour operator may have a lot more information. Itineraries for the same tour during different years may vary. We highly recommend that you read the final tour documentation provided by the tour operator carefully before booking. The Tour Operator's documentation for example regarding Terms & Conditions, itinerary, requirements, group composition, inclusions, exclusions, departure dates, availability, included flights, supplements and prices always applies to your tour and this is the only documentation that truly matters.
We do not accept online bookings and do not know who joined a tour or tour operator. We do list reviews (experiences, recommendations) by participants / travellers as provided to us by the tour operator or independent travel review collectors (like feefo.com or trustpilot.com), but cannot verify the quality of the review. We will not recommend a Tour Operator based on personal preference. Whether a tour is good for you, will also depend on you, your background and your expectations.
Copyright ©
All documents, pictures, media and other files used on this website are for use on this website only and cannot be copied or used elsewhere including other websites (whether personal or commercial use) without written approval from ToursOnTheWeb . Either ToursOnTheWeb, the tour operators or the advertising partner is exclusive owner of the content OR we achieved explicit permission and paid a fee for using the content (e.g. pictures at shutterstock.com) OR the content was free-to-use. Please view separate page for software ownership.
Advertising, Content
Travel related companies have the possibility to advertise on the ToursOnTheWeb platform. Advertisers must comply with our regulations, whereas we do not accept discriminating or offensive content or links for example regarding race, religion, gender, sexual or other preference. ToursOnTheWeb does not endorse any specific company, product or service. Users / Buyers should read the advertiser's Terms and Conditions carefully.
Request for Information
Most group tours and individual tours are featured by tour operators with great customer support and online booking at their website. The traveler can link to the operator’s web site and make a request there (whether by email, phone or chat-window).
In some cases (e.g. tailor made tours) we will show a button to request the operator for more information in which case we will forward your request to the tour operator, who can accept or reject this request. The operator will then contact the traveler directly, answer any questions and make further arrangements.
ToursOnTheWeb will not deal with any online requests for information about one of the listed tours on its website. We kindly but firmly refer to the tour operator who can deal with this a lot better.
Online Booking and Payment, Cancellation
ToursOnTheWeb does not support online booking on its website and is not involved in or responsible for any booking, payment or cancellation. The traveler can link to the operator’s web site and make a booking there, or in the local tour operator’s local brick-and-mortar store (if available). The Tour Operator's Terms & Conditions apply to your booking. We do advise that you arrange personal cancellation insurance and pay with credit card for additional security.
Personal Data
We do not accept online bookings or payments from any traveller / participant. Therefore there is no need to keep any personal data or credit card information on our system. You have the option to login to our system to set and keep preferences (like language & currency), but this is completely optional and not at all required. We do store cookies that we use for your comfort (e.g. travel destination and recent history). We do NOT pass or sell your cookie-data to anyone for any purpose. A list of all cookies is available on a separate page, nothing hidden.
Legal
Our platform is simple to use and straight-forward without small print, but in case of any disputes the law and jurisdiction of Singapore will prevail. In case of discrepancies or misinterpretations between different language versions for online or off-line documents, the English version will be the current and correct version.
© Copyright. The software for this website is provided by ToursOnTheWeb Pte Ltd, Singapore. Tour Listings, Pictures and other content on this platform are proprietary. Copying for either Personal or Commercial re-use is prohibited. All rights reserved.
Indemnification
You agree to indemnify, defend and hold harmless ToursOnTheWeb Pte Ltd, its officers, directors, shareholders, affiliates, employees, content providers and suppliers from any and all claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to legal and accounting fees, brought by your failure to comply with these terms and conditions, your negligent or wrongful conduct, your infringement or violation of any intellectual property or other right of a third party or from your violation of any applicable law.
By using the system you accept all of the above Terms of Usage.